Loyalty programs are structured marketing efforts that reward, and therefore encourage, loyal buying behaviour — behaviour which is potentially of benefit to the firm. In
marketing generally and in
retailing more specifically, a loyalty card, rewards card, points card, or club card is a plastic or paper card, visually similar to a credit card or debit card, that identifies the card holder as a member in a loyalty program. Loyalty cards are a system of the
loyalty business model. In the
United Kingdom it is typically called a loyalty card, in Canada a rewards card or a points card, and in the
United States either a discount card, a club card or a rewards card. Cards typically have a
barcode or
magstripe that can be easily
scanned, and some are even
chip cards. Small
keyring cards which serve as key fobs are often used for convenience in carrying and ease of access.
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