empathy

n. entering into the feelings of another, sympathy, vicarious emotion, understanding

Empathy (from the Greek εμπάθεια, "physical affection, partiality") is commonly defined as one's ability to recognize, perceive and feel directly the emotion of another. As the states of mind, beliefs, and desires of others are intertwined with their emotions, one with empathy for another may often be able to more effectively define another's mode of thought and mood. Empathy is often characterized as the ability to "put oneself into another's shoes", or experiencing the outlook or emotions of another being within oneself, a sort of emotional resonance.
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Empathy /em·pa·thy/ intellectual and emotional awareness and understanding of another's thoughts, feelings, and behavior.empath´ic em·pa·thy n. 1. [more]Empathy - Community and Resources

Noun
1. understanding and entering into another's feelings
(hypernym) sympathy, fellow feeling
(derivation) sympathize, sympathise, empathize, empathise, understand

the ability of an individual to project his or her own personality into a situation and understand it; a quality deemed desirable in salespeople who must be able to see the product from the buyer's point of view.