Value networks are
complex sets of
social and
technical resources. They work together via relationships to create
economic value. This value takes the form of
knowledge. Value networks exhibit
interdependence. They account for the overall worth of products and services. Companies have both internal and external value networks. External facing networks include customers or recipients, intermediaries, stakeholders, complementors,
open innovation networks and suppliers. Internal value networks focus on key activities, processes and relationships that cut across internal boundaries, such as order fulfillment, innovation, lead processing, or customer support. Value is created through
exchange and the relationships between roles. Value network operate in public agencies,
civil society, in the
enterprise,
institutional settings, and all forms of
organization. Value networks advance innovation,
wealth,
social good and
environmental well-being.
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