A toll-free, Freecall, Freephone, or 800 number is a special
telephone number, in that the
called party is charged the cost of the calls by the
telephone carrier, instead of the
calling party. The cost of the call to the called party is usually based on factors such as the amount of usage the number experiences, the cost of the trunk lines to the facility, and possibly a monthly flat rate service charge. The called party may use a Freephone number because:they charge the calling party in another way, such as for
technical support calls.they make a sale following the call to the toll-free number.previous sales were enhanced with the inclusion of toll-free support.it improves customer satisfaction by providing free after sales support in certain products/services
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