I&R services (Information and Referral)

= servicios de información y referencia

Def: Servicios bibliotecarios cuya función es suministrar al ciudadano información relativa a su comunidad y/o indicarles dónde pueden dirigirse.
Ex: These became known as community information services or, more commonly, as Information and Referral (I&R) services, since their two main functions were to provide information about services and resources available in the community and, where necessary, to refer enquiries to the most appropriate source of help.