The Ishikawa diagram (also fishbone diagram or cause and effect diagram) is the brainchild of Kaoru Ishikawa, who pioneered quality management processes in the Kawasaki shipyards, and in the process became one of the founding fathers of modern management. It is simply a diagram that shows the causes of a certain event. It was first used in the 1960s, and is considered one of the seven basic tools of quality management, along with the histogram, Pareto chart, check sheet, control chart, flowchart, and scatter diagram. See Quality Management Glossary. It is known as a fishbone diagram because of its shape.
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also known as a Cause and Effect Analysis Diagram, used by a problem-solving team during brainstorming to logically list and display known and potential causes to a problem. Analysis of the listed causes is done to identify root causes.
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