Feigenbaum, Armand V.

The founder and president of General Systems Co., an international engineering company that designs and implements total quality systems. Feigenbaum originated the concept of total quality control in his book, Total Quality Control, published in 1951. The book has been translated into many languages, including Japanese, Chinese, French and Spanish. Feigenbaum is an ASQ Honorary Member and served as ASQ president for two consecutive terms.