CRM

systems and software developed to help companies build and maintain good relationships with their customers (by efficiently and cleverly storing information about each customer)

n. movement advocating the equal rights of all citizens, Israeli political party founded in 1973

systems and software developed to help companies build and maintain good relationships with their customers (by efficiently and cleverly storing information about each customer)

CRM may stand for: In information technologyCrew Resource ManagementCentralized Resource ManagementCustomer Relationship ManagementCIDOC Conceptual Reference ModelCompensating Resource ManagerContent Resource ManagerClean Room Model, reverse engineering and recreating of a design without infringing copyrights and trade secrets, see Clean room designCluster Resources ManagerConflict Resolution Manager(Oracle APPs)CRM114, a spam filterCommunication Resource Manager, part of the X/Open specification for distributed transaction processing, see X/Open XAContent Rights ManagerCRM32Pro, a multimedia SDK to develop cross-platform games.Change Request Management, sometimes used to refer to change management systems used for software configuration management.
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1. <business> Customer Relationship Management.
2.  Cisco Resource Manager.
(1999-10-04)

A strategy used to learn more about customers' needs and behaviors to develop stronger relationships with them. It brings together information about customers, sales, marketing effectiveness, responsiveness and market trends. It helps businesses use technology and human resources to gain insight into the behavior of customers and the value of those customers.

Crew Resources Management