14 Points

The Fourteen Points were listed in a speech delivered by President Woodrow Wilson of the United States to a joint session of the United States Congress on January 8, 1918. In his speech, Wilson intended to set out a blueprint for lasting peace in Europe after World War I. The idealism displayed in the speech gave Wilson a position of moral leadership among the Allies, and encouraged the Central Powers to surrender. The speech was delivered over 10 months before the Armistice with Germany ended World War I, but the Fourteen Points became the basis for the terms of the German surrender, as negotiated at the Paris Peace Conference in 1919 and documented in the Treaty of Versailles. However, only four of the points were adopted completely in the post-war reconstruction of Europe, and the United States Senate refused to ratify the Treaty of Versailles.
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W. Edwards Deming's 14 management practices to help companies increase their quality and productivity: 1. create constancy of purpose for improving products and services, 2. adopt the new philosophy, 3. cease dependence on inspection to achieve quality, 4. end the practice of awarding business on price alone; instead, minimize total cost by working with a single supplier, 5. improve constantly and forever every process for planning, production and service, 6. institute training on the job, 7. adopt and institute leadership, 8. drive out fear, 9. break down barriers between staff areas, 10. eliminate slogans, exhortations and targets for the workforce, 11. eliminate numerical quotas for the workforce and numerical goals for management, 12. remove barriers that rob people of pride of workmanship, and eliminate the annual rating or merit system, 13. institute a vigorous program of education and self-improvement for everyone and 14. put everybody in the company to work to accomplish the transformation.